In Egypt's property market, every new launch in the New Capital, the North Coast or Sheikh Zayed brings a flood of leads from Facebook, Instagram, TikTok and Google ads. The challenge is not the number of leads but how fast you reach them: the person who filled the form now is interested now, and a few hours later may have spoken to three other companies. In many companies leads get lost between Excel sheets and agents' personal mobiles, and the manager cannot tell who called whom or which campaign brings serious buyers.
Klamna keeps the whole journey in one place, from the ad to the site visit.
How Klamna serves a property sales team
Leads captured and assigned instantly
With lead capture, Facebook/Instagram lead ads, TikTok lead ads, Google Ads lead forms and your own web forms arrive automatically with source, campaign, ad and UTM data. Duplicates within 24 hours are merged, each lead is assigned to an agent or a team in turn with an instant notification, and the customer gets an automatic WhatsApp welcome.
Speed to lead
Agents call from the browser or the mobile app using the company number, not their personal one, and every call is recorded on the customer's record. With the dialer, an automatic list of new leads lets the team call them in order (preview or automatic), within calling hours and respecting the do-not-call list.
WhatsApp and follow-up in one record
WhatsApp chats, calls, notes and tasks all sit on the customer record in the CRM, with labels such as Serious buyer or Instalments and custom fields for project, budget and unit type.
Site-visit appointments
Book a site visit or an office meeting with appointments; a WhatsApp reminder lets the customer confirm by replying.
Management and monitoring
Managers listen to calls or whisper to agents, score calls with quality scorecards, and use the report builder to compare sources, campaigns and agents before deciding where the ad budget goes.
An AI agent after hours
With the AI add-on, an AI agent answers project questions from the knowledge base you write, collects the customer's details and books the visit. It never invents prices or offers.
An illustrative launch day
A developer launches a new project and runs Facebook and TikTok ads. Each new lead is assigned to an agent within seconds and receives a WhatsApp welcome. The dialer works through the new leads in order, and an agent books a Friday site visit. Late at night a customer asks on WhatsApp about unit sizes; the AI agent answers from the project data and schedules a call with an agent for the morning. At the end of the week the manager sees which ad produced the most visits.
Do not let a lead go cold. Start with the free trial.