Call Center & CRM Solutions by Industry in Egypt
From clinics and online stores to delivery, real estate and insurance: pick your industry and start with a ready set-up in minutes.
Klamna for clinics and medical centers
Doctor appointments, WhatsApp reminders that cut no-shows, an organised call center and an AI agent that answers patients, all in one system in Arabic and English.
🏠Klamna for real-estate developers and brokers
Facebook, TikTok and Google lead-ad leads captured and assigned instantly, fast first calls, site-visit appointments and a dialer for the sales team, in one system.
🛒Klamna for online stores and cash on delivery
Confirm orders before shipping by WhatsApp, AI call or dialer to cut refused and returned orders, with Shopify or any store connected through the API.
🚚Klamna for shipping and delivery companies
Confirm delivery day with the customer, clarify the address before the courier leaves, and answer "Where is my parcel?" on WhatsApp and calls from one system.
🎓Klamna for education and training centers
Course, school and nursery enquiries from every channel in one place, follow-up until enrolment, interview appointments and enrolment campaigns by WhatsApp and dialer.
🛡️Klamna for insurance, finance and collections
Renewal and installment reminders, dialer collection campaigns with calling hours and a do-not-call list, call recording and quality, for insurers, brokers, banks and finance companies.
🎧Klamna for customer service and call centers
A cloud call center and every chat channel in one inbox, queues and IVR, tickets with SLAs, live monitoring and quality scoring, for in-house support teams and outsourcing call centers.
🚗Klamna for car showrooms and service centers
Car ad leads assigned to sales, test drives and service appointments booked on WhatsApp, periodic-service reminders and a "your car is ready" message, in one system.
🔧Klamna for home services and maintenance
Technician visits booked from WhatsApp and calls, confirmation before the visit, technicians calling with the company number, and follow-up of complaints and satisfaction.
🍽️Klamna for restaurants and catering
Table bookings on WhatsApp, catering and event requests in the CRM, fast replies on every channel and a satisfaction survey after the visit, in one system.
💇Klamna for salons and spas
Appointments by specialist and service from WhatsApp and Instagram, reminders that cut no-shows, WhatsApp offers and a satisfaction survey after each visit.
👷Klamna for recruitment offices
Candidates and employers from every channel, the status of every application, interview appointments with WhatsApp reminders and tickets for requests and complaints, in one system.
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- Arabic & English, full right-to-left
- Invoices linked to the ETA e-invoice system
- Official WhatsApp Business API