Before every new intake or school year, the channels of training centers, schools and nurseries fill up with questions: "When does the course start?", "Are there evening classes?", "Can we pay in instalments?", "What documents does the nursery need?". Messages arrive from Facebook and Instagram ads, WhatsApp and the phone, and spread across several staff members and several mobiles. At peak season some interested people are lost simply because nobody followed up in time.
Klamna brings the journey of a student or parent together, from the first question to enrolment.
How Klamna serves your center or school
Every enquiry in one inbox
WhatsApp, Facebook Messenger, Instagram, website chat and calls land in one shared inbox, with canned replies for course schedules, how to apply and required documents, and assignment to admissions, accounts and student-affairs teams.
Ad leads and follow-up
Facebook/Instagram, TikTok and Google lead-ad leads and your web forms arrive automatically through lead capture with their source and campaign, are assigned to an admissions officer with a notification, and appear in the CRM with follow-up tasks and custom fields such as course or grade.
Interviews and placement tests
Appointments with visit types such as interview, placement test or school tour, with a WhatsApp reminder and confirmation by reply.
Enrolment campaigns
WhatsApp template campaigns before each intake, and dialer lists to follow up new enquiries and overdue fees, within calling hours and respecting the do-not-call list. If you have your own SMS gateway, you can also send SMS campaigns from the same system.
An AI agent for repeated questions
With the AI add-on, an AI agent answers questions about schedules, content and requirements from the knowledge base you write, books the interview and hands over to staff when needed. It never invents prices or promises.
Fee invoices
When needed, issue fee invoices with sales and e-invoicing and send them to the Egyptian Tax Authority e-invoice system.
What the education template sets up
Admissions, accounts and student-affairs teams, canned replies, programmes or grades in appointments, a call queue, an AI agent, and draft campaigns for fee reminders and admission follow-up.
An illustrative enrolment season
A training center in Giza announces a new intake of language courses. Leads arrive from Facebook and are spread across the admissions team, and each one receives a WhatsApp welcome. At night the AI agent answers questions about schedules and levels and books placement tests. In the morning the team works through a dialer list of people who have not booked yet. Before the intake starts, the manager reviews a report of leads by source and course.
Do not lose an interested student to a slow reply. Start with the free trial.