A customer asks on WhatsApp at 11 pm: "How much if I want this and that?". If they wait until morning, they may go elsewhere. If a bot answers with made-up numbers, it is worse.
Klamna lets your AI agent prepare a real quote, from your own data.
Quotes from the catalogue, not from imagination
- The agent understands the need with short questions (quantity, duration, options).
- It picks only catalogue products that match.
- The system calculates prices in EGP, the 14% VAT and the total from the catalogue.
- The quote PDF is sent in the same chat and saved in Sales & e-invoicing on the customer record.
Discounts or anything outside the catalogue go to your team, and the agent never promises what is not there.
Examples from Egyptian businesses
- Training center: a course bundle for a company's staff, with the quote PDF delivered in minutes.
- Home services and maintenance: a maintenance-contract quote based on the number of devices.
- Restaurants and catering: an offer for a number of guests and a menu chosen from the catalogue.
A knowledge base per brand or branch
More than one brand or business? Split the knowledge base into categories (articles, PDF and Word files, web pages) and choose which categories each agent answers from. One brand's agent never mixes in another's answers.
You stay in control
- For every action: allowed, needs staff approval, or never.
- The agent understands Arabic and English and replies in the customer's language; it declines off-topic questions and hands over to a person when needed.
- It runs on your own OpenAI account, so you control the cost.
- The whole conversation is kept in the omnichannel inbox so your team can take over at any moment.