About Klamna | Etisalna for Information Technology

Meet Klamna: a cloud platform bringing call center, WhatsApp, CRM and AI together, from Etisalna for Information Technology in Cairo.

Klamna is a cloud contact-centre and customer-engagement platform. It brings calls, WhatsApp Business and other chat channels, CRM, e-invoicing, appointments, campaigns, an auto dialer and AI agents together in one system, in Arabic and English.

Our name, Klamna (كلمنا), means "talk to us", and that is the idea behind everything we build: conversations between a company and its customers should be simple and close, from the first call or WhatsApp message to the quote, the invoice and the follow-up after the sale. Instead of switching between separate tools, your team sees everything about a customer on one screen.

In Egypt, Klamna is provided by Etisalna for Information Technology (اتصالنا لتقنية المعلومات), an Egyptian company founded in 2022 in Cairo (commercial registry no. 197890). We serve Egyptian companies of every size: clinics and medical centers, real-estate developers and brokers, online stores that confirm cash-on-delivery orders, delivery companies, education and training centers, and insurance and finance companies.

Subscriptions and invoices are in Egyptian pounds, you pay by card, Meeza or mobile wallet, and tax invoices from the sales module are linked to the Egyptian Tax Authority e-invoice system.

Our mission is to give every company, small or large, enterprise-grade customer communication without the complexity or heavy running costs: pick your business template, connect your lines and WhatsApp, add your team and go live in minutes.

Our mission

Make it easy for companies in Egypt to serve and sell to their customers on every channel from one platform.

Our vision

Every conversation between a business and its customer clear, fast and useful, Arabic first.

Our offices

Cairo Head office

Cairo, Arab Republic of Egypt

+201281325358

support@klamna.io

Sunday to Thursday, 9 am – 6 pm

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Talk to us

Leave your details and our team will contact you within one working day.

  • Arabic & English, full right-to-left
  • Invoices linked to the ETA e-invoice system
  • Official WhatsApp Business API
What are you interested in?